At Global Smart Connect, we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, process, store, and safeguard your data when you use our website, products, and services.
1. Information We Collect
We may collect personal information including your name, email address, billing information, payment details, device information, IP address, browser type, usage statistics, and communication history when you:
- Purchase eSIM plans, SIM cards, or portable WiFi devices
- Create an account on our website
- Subscribe to newsletters or promotions
- Contact customer support
- Browse or interact with our website
2. How We Use Your Information
Your information is used to process transactions, deliver digital services, improve customer experience, provide technical support, prevent fraud, comply with legal obligations, and enhance website functionality.
- Order fulfillment and activation of eSIM services
- Customer support and troubleshooting assistance
- Transaction verification and fraud prevention
- Service updates and important notifications
- Improving website performance and user experience
- Marketing communications where consent is provided
3. Payment Security
Payments are processed securely through trusted third-party payment providers including Stripe and other authorized gateways. Global Smart Connect does not directly store full payment card details on our servers.
All transactions are encrypted using industry-standard SSL security technology to protect customer data during transmission.
4. Cookies & Analytics
Our website may use cookies, analytics platforms, and tracking technologies to improve functionality, personalize user experiences, analyze website traffic, and optimize marketing campaigns.
You may disable cookies through your browser settings, although certain website features may not function correctly if cookies are disabled.
5. Data Protection & Storage
We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, disclosure, alteration, or destruction.
Customer information is retained only as long as necessary to fulfill legal, regulatory, operational, and business obligations.
6. Your Rights
Depending on your location and applicable privacy laws, you may have the right to request access, correction, deletion, restriction, or portability of your personal data.
To exercise any privacy-related rights or questions regarding your information, please contact our support team.
Contact Information
If you have any questions regarding this Privacy Policy or your personal data, please contact Global Smart Connect customer support.
Email: support@globalsmartconnect.com