Privacy Policy

Information We Collect

We may collect and process the following data:

• Full name
• Email address
• Phone number
• Billing and payment details
• Device and browser information
• IP address and location data
• Purchase history and usage data

How We Use Your Information

We use your data to:

• Process and deliver your eSIM and telecom services
• Manage payments and billing
• Provide customer support
• Send important service updates
• Improve our website and services
• Prevent fraud and ensure security
• Send marketing communications, only if you opt in

Sharing Your Information

We may share your data with:

• Payment processors such as Worldpay
• eSIM, data, physical SIM card, mobile WiFi device, router and telecom service providers
• IT and hosting service providers
• Legal or regulatory authorities, if required by law

Data Security

We implement appropriate security measures to protect your data, including encryption and secure servers. However, no system is 100% secure, and we cannot guarantee absolute security.

Data Retention

We retain your personal data only as long as necessary to:

• Fulfil the purposes outlined in this policy
• Comply with legal and regulatory requirements

Your Rights Under UK GDPR

You have the right to:

• Access your personal data
• Request correction of inaccurate data
• Request deletion of your data
• Object to processing
• Request data portability
• Withdraw consent at any time

To exercise your rights, contact us using the details below.

Cookies

Our website uses cookies to enhance user experience and analyse traffic. You can control cookie preferences through your browser settings.

Third-Party Links

Our website may contain links to third-party websites. We are not responsible for their privacy practices.

Updates to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated effective date.

Contact Us

If you have any questions about this Privacy Policy or your data, please contact us:

Global Smart Connect
Office 18152
182–184 High Street North
East Ham, London
United Kingdom

Email: info@globalsmartconnect.com

Phone: +44 333 339 2132 / +44 333 339 3126